Form over quota message

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    NadiaGibbens
    Asked on May 31, 2016 at 06:06 PM

    Dear JotForm,

     

    Can you please assist urgently.  The above error message has been received on DPP00014 when the link is published via email.  

    Link:  https://form.jotformeu.com/Q608092/DPP00014

     

    This is a test.  We use the link of to form and send it to the assessment coordinator via email.  She intern emails the link to all the participants.  The daily assessments are currently being used.  

     

    Can you please urgently assist with advice?

     

    Thank you in advance.

    Regards,

     

    Nadia.

  • Profile Image
    jonathan
    Answered on May 31, 2016 at 09:20 PM

    Hi Nadia,

    The owner of the form https://www.jotformeu.com/form/52231393093350    with account/username Q608092  had already exceeded the Submission Storage Limits

     

    To restore the account, the storage limit must be resolve. Updating the account for additional storage should do. You can check for details in the Pricing page as well.

    Hope this help. Let us know if you need further assistance.