What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account view counter was not reset to 0.

    Asked by 2ndleaseform on June 01, 2016 at 12:53 AM

    Hi I was told by Boris in another thread that the view count is reset on the 1st of each month. Its now the 1st and my time zone is set correctly, yet the count is still 993 from May? I have disabled some forms to avoid going over but now I want to enable them again.

    Thanks



    This is a re-post of a comment on Form View Limits: What is it all about?

    time zone count counter reset view count
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 01, 2016 at 01:15 AM

    I checked your account and it appears that the Form Views counter has already reset to 0. You should now be able to view your forms without any issue.

    If you need further assistance, please let us know.

  • Profile Image

    Answered by 2ndleaseform on June 01, 2016 at 01:45 AM
    Thanks Christian,

    must have updated since I sent the query.

    Alex

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