How do I fix my email problem?

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    9223B
    Asked on June 01, 2016 at 03:21 AM

    When my registrants hit register, it stops and says please wait and does not send to the email address I have provided. Please help me to fix this problem. I chose the embed code for wordpress to paste to my website sourcecode. To better understand what I am speaking of please visit the page i am referring to http://www.cityofrefugenola.com/upcoming-events/retreat/retreatregistration/ thank you. I would appreciate it if you all test it for me. 

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    Chriistian
    Answered on June 01, 2016 at 04:01 AM

    I checked the site you provided: http://www.cityofrefugenola.com/upcoming-events/retreat/retreatregistration/ and I was able to replicate the issue you are reporting. When I clicked the Register button, I was not redirected to the thank you page.

     

    Can you try to re-embed your form using your form's iFrame embed code and see if it will fix the issue? To get the iFrame embed code of your form, just follow the instructions provided in this article: Getting the form iFrame code.

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    9223B
    Answered on June 06, 2016 at 05:33 PM

    IT WORKED!!!! THANK YOU SO MUCH!!!

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    Susan Hunkins 
    Answered on June 07, 2016 at 04:36 PM

    i am unable to reply to my email. They go undelivered
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    EltonCris
    Answered on June 07, 2016 at 05:20 PM

    @Susan,

    We have moved your question here https://www.jotform.com/answers/855728. We'll be on it shortly.

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    9223B
    Answered on June 09, 2016 at 12:52 AM

    IT WORKS FINE NOW THANKS!