What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    All of the forms that I have created are disabled

    Asked by Gookie on June 01, 2016 at 07:31 AM

    All of my forms that I have created have been disabled. I was working on them today so I know that they worked and then suddenly when I log into my jot form account all of them have been disabled and I cannot access any of them.

    all of my forms disabled autosuspended credit card login credentials
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    JotForm Support

    Answered by Jan on June 01, 2016 at 09:23 AM

    Your account was suspended automatically by our phishing detector tool. You have a form that are asking for credit card information and login credentials. This is not allowed in JotForm, please check our terms of use.

    In order to re-activate the account, we need to delete the guilty fields or forms. Let us know if that is okay with you. Thank you.