A product in the Purchase Order is displaying "Only numeric values are accepted" error

  • ctamyna
    Asked on June 1, 2016 at 7:35 AM

    Hi,

    I would like to include a Purchase Order in my form: https://form.jotform.com/61517363668968
    I selected "Add Custom Property" and fill in the details and everything. But when I wanted to save, this error came up: Only numeric values are accepted


    Can you please help? 

    Thank you so very much in advance!

    Jotform Thread 851227 Screenshot
    Page URL: https://form.jotform.com/61517363668968
  • Kiran Support Team Lead
    Replied on June 1, 2016 at 9:23 AM

    It seems that you are having the product with Special pricing option. Since there is no amount entered in the Price, it is displaying an error. Please try placing some value that can be also zero in the Price text box and you should be able to save the product. Since there is a special pricing enabled, the price entered in the Product details will be overridden. 

    Hope this information helps! If you need any further assistance, please let us know. We will be happy to help. 

  • ctamyna
    Replied on June 2, 2016 at 7:23 AM

    Thank you so very much.

    I was a bit worried when it says "Free" in the Editor, but it works and shows the price properly on the actual page. 

    Can you help with another thing?

    I've added two options, "Category" and "Quantity", but the "Category" label is hidden under the Quantity box.

    A product in the Purchase Order is displaying Only numeric values are accepted error Image 1 Screenshot 20

    How can I adjust the spacing?

    Thanks in advance!

  • Kiran Support Team Lead
    Replied on June 2, 2016 at 9:31 AM

    You are welcome. Your other question is moved to a separate thread and shall be answered there shortly.

    https://www.jotform.com/answers/852050

    Thank you!