A product in the Purchase Order is displaying "Only numeric values are accepted" error

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    Asked on June 01, 2016 at 07:35 AM


    I would like to include a Purchase Order in my form: https://form.jotform.com/61517363668968
    I selected "Add Custom Property" and fill in the details and everything. But when I wanted to save, this error came up: Only numeric values are accepted

    Can you please help? 

    Thank you so very much in advance!

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    Answered on June 01, 2016 at 09:23 AM

    It seems that you are having the product with Special pricing option. Since there is no amount entered in the Price, it is displaying an error. Please try placing some value that can be also zero in the Price text box and you should be able to save the product. Since there is a special pricing enabled, the price entered in the Product details will be overridden. 

    Hope this information helps! If you need any further assistance, please let us know. We will be happy to help. 

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    Answered on June 02, 2016 at 07:23 AM

    Thank you so very much.

    I was a bit worried when it says "Free" in the Editor, but it works and shows the price properly on the actual page. 

    Can you help with another thing?

    I've added two options, "Category" and "Quantity", but the "Category" label is hidden under the Quantity box.

    How can I adjust the spacing?

    Thanks in advance!

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    Answered on June 02, 2016 at 09:31 AM

    You are welcome. Your other question is moved to a separate thread and shall be answered there shortly.


    Thank you!