Why is my account suspended?

  • Profile Image
    bobbobhussein
    Asked on June 01, 2016 at 07:45 AM
  • Profile Image
    ashwin_d
    Answered on June 01, 2016 at 09:15 AM

    Hello,

    I am not sure if I have understood your question correctly. 

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Painting Quote and Estimation Form" has fields like "Email & Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the password field and activated your account again. 

    Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!