Submission Storage Issue ?

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    himansshuhsingh
    Asked on June 01, 2016 at 08:05 AM

    Hi,

    i have emptied almost all my storage on all forms, however I am still getting no response and I am alerted to upgrade as my submission storage is over ?

     

    please help me on this issue asap,

     

    thanks

     

     

  • Profile Image
    ashwin_d
    Answered on June 01, 2016 at 09:24 AM

    Hello himansshuhsingh,

    I'm sorry for the trouble caused to you.

    I refreshed your account's submission counter which seems to have resolved your issue. Your account is currently in good shape and within the allowed storage limit. You should not get warning messages any more.

    Thank you!

  • Profile Image
    himansshuhsingh
    Answered on June 01, 2016 at 09:45 AM
    Thanks so much...
    _____________________________
    ...
  • Profile Image
    ophoslyon
    Answered on August 25, 2016 at 07:03 AM

    Hi,

    I feel like I have the same issue, can anyone look at my account?
    Also I see that you have accounts for Non Profit but I can't seem to find the page (404 error), can you help me?

    Thanks!

    Ophélie

  • Profile Image
    ashwin_d
    Answered on August 25, 2016 at 08:32 AM

    Hello ophoslyon,

    I have moved both the questions to new threads and you will be answered here:

    https://www.jotform.com/answers/915477 

    https://www.jotform.com/answers/915484 

    Thank you!