Can't get responses of the matrix table on google spreadsheet

  • djdigy
    Asked on June 1, 2016 at 8:25 AM

    Other responses are ok. I'm getting them properly but matrixtext table doesn't work for a reason? when i check the sResponses spreadsheet, the field belonging to the matrix table are empty.could you please check it? What is wrong?

  • beril JotForm UI Developer
    Replied on June 1, 2016 at 9:49 AM

    Can you remove your integration and re-integrate your Google spreadsheet Integration?

     

    Cant get responses of the matrix table on google spreadsheet  Image 1 Screenshot 20

    It should fix the issue. If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.