What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I was not notified you received my last support question, so I am asking again.

    Asked by charmedlife on June 01, 2016 at 01:38 PM

    I have only one form, Free Client Consultation. 


    The notification form is set to send all fields. 

    All the fields are correctly included in the email, EXCEPT for the postal address. 

    Here is a screenshot of the email we get: http://www.screencast.com/t/cfyBmWwVcSb

    Here is a link to the pdf that is linked within the email: https://submit.jotform.co/server.php?action=getSubmissionPDF&sid=340186868619148785&formID=60934380710856

    Here is a link to the notification email settings: http://www.screencast.com/t/ovZjB1Jdlv5f


    Looking forward to hearing back. 


    Page URL:

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    JotForm Support

    Answered by Charlie on June 01, 2016 at 02:18 PM

    I presume this is the same question you posted on this thread: https://www.jotform.com/answers/851355. My colleague, Kiran, has already answered your concern there. For your follow ups or replies, please post it directly on that link. That would allow us to better assist you and avoid confusion.

    Thank you.