What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are not being sent to my e-mail

    Asked by wcsefcu on June 01, 2016 at 02:41 PM

    The forms that are being submitted are not being sent to my e-mail. Test e-mails aren't going through and I have tried to change the e-mail it was going to also. The form on the website looks as if it is working.

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    Answered by victor on June 01, 2016 at 03:00 PM

    When reviewing your email history, I noticed that emails have been sent out properly. Can you please verify that the notification are not in your spam or junk folder.