What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled?

    Asked by CACPayments on June 01, 2016 at 03:02 PM

    The form that I've been building is disabled and I don't know why. 



    Page URL:

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    Answered by Huberson on June 01, 2016 at 03:10 PM

    It is not allowed to collect sensitive information like Credit Card, password etc.. from a form. Your account has been suspended because you are using the service in a manner that is against JotForm Terms of Use

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    Answered by CACPayments on June 01, 2016 at 03:37 PM

    Did not know this. We use Bank of America for CC processing so going go contact them to see if they have a way to tie in Jot Form.

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    Answered by Huberson on June 01, 2016 at 03:46 PM

    Really sorry for that, If you need to take payment from a form you need to use one of the payment tools already available - Order-Form