Forms will not send a test email

  • atownvolleyball
    Asked on June 1, 2016 at 3:28 PM

    All of the forms I am using for this weekends event will not send a test email.  one form is sending a verification reply to me and submission reply to participant, but the other for is not sending me a verification reply to me, Only sending submission reply to participant.

  • David JotForm Support
    Replied on June 1, 2016 at 3:41 PM

    I checked our logs for the address in your form and it looks like it has been rejecting emails as spam.  When enough were rejected, your address was placed on our bounce list to prevent further rejected emails.

    I removed your address from the list and the emails should attempt to send once again.  For more information on how to prevent this from happening again, please see the following guide:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

  • atownvolleyball
    Replied on June 1, 2016 at 4:45 PM
    Thank you.
    Angela Freeze - ATown Volleyball
    Atownvb@yahoo.com
    www.atownvb.com
    ...