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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms will not send a test email

    Asked by atownvolleybowl on June 01, 2016 at 03:28 PM

    All of the forms I am using for this weekends event will not send a test email.  one form is sending a verification reply to me and submission reply to participant, but the other for is not sending me a verification reply to me, Only sending submission reply to participant.

    Page URL:

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    JotForm Support

    Answered by david on June 01, 2016 at 03:41 PM

    I checked our logs for the address in your form and it looks like it has been rejecting emails as spam.  When enough were rejected, your address was placed on our bounce list to prevent further rejected emails.

    I removed your address from the list and the emails should attempt to send once again.  For more information on how to prevent this from happening again, please see the following guide:


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    Answered by atownvolleybowl on June 01, 2016 at 04:45 PM
    Thank you.
    Angela Freeze - ATown Volleyball