What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changes made to Forms did not save

    Asked by dehrenkrantz on June 01, 2016 at 03:42 PM

    The site seems buggy. I save a form and a previous version of the form shows up as the saved version. I change the name of the form, navigate away from the My Forms page, and when I come back, the name has reverted to the prior name (Template Clone). 

    Is there something I should be doing so that the forms save correctly? 

    saving forms My Forms template name site
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    Answered by Huberson on June 01, 2016 at 04:12 PM

    Try to log out, clear your form cache and browser cache, then log in to the account and save the changes again.

    You can also check your form revision history for the saved version.