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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Global Countdown: Allow User to Setup Email Sending at Different Stages of the Timer

    Asked by bdiitsupport on June 01, 2016 at 04:24 PM

    Is it possible to implement a workflow? 


    For example


    1 Send the form

    2 Set up a timer that indicates to the person how receives the form the time remaining to work with this particular form

    3 Option to conclude the task associated to the form and send a notification via email.


    Thanks in advance,



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    Answered by victor on June 01, 2016 at 05:25 PM

    Jotform was never meant to create workflows. It was meant to create ll different types of forms only. In some cases we where able to make forms act like workflows using certain feature.

    If I understand you correctly, you would like to share a form with other users indicating that he/she has a certain amount of days to fill in the form. When the the users submits the form, an email notification should be sent out. 

    Jotform enables you shares forms in different ways. If you press the PUBLISH button on the top toolbar.

    You will see a QUICK SHARE button under the LINK TAB. This will let you share the form through emails, Facebook, google plus and twitter.

    If you would like to disable the form after a certain time. You can disable any form on a particular date from the PREFERENCE wizard

    Once you configure it, the form will automatically be disabled on that particular date.

    Jotform contains two different email notifications, autoresponders and notications. To view the difference between this, you can view the following guides

    Explanation of Email Notification and Autoresponder Settings

    Setting Up Email Notifications

    Creating a Form Autoresponder

    I am not fully understanding your last point with the option to conclude the other task. Can you please explain this, so we can see how we may help.

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    Answered by bdiitsupport on June 01, 2016 at 06:45 PM
    Not really.
    We are using a form internal request. One staff(origin) fills the form out
    and then another staff receives(receiver) in order to start working. I
    would like to know if I can set timer, so receiver has a fix amount of time
    to work on the form. Also, I would like to set up alarms for the receiver,
    so he/she can know how much time is left.
    Does it make sense?
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    JotForm Support

    Answered by BDAVID on June 01, 2016 at 08:28 PM

    A possible workaround could be splitting the process into two forms, where the first person fills and submits the first form.

    Upon submitting, you can setup an email notification to be sent to the second person, with a custom URL to the second form that will receive the initial parameters(data) submitted in the first form. You can even apply conditional logic to decide where to send the notification based on a selection: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection 

    Please check this guide that explains this process: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later 

    In the second form, you can add the Timer Countdown widgethttps://widgets.jotform.com/widget/global_countdown

    This widget adds a countdown timer on your form. The counter prevents the form from being submitted, or submits the form right away as soon as the time has run out.

    You can configure how long the counter will take before it times out, as well as what you want the widget to do when the time runs out.


    Let us know if you need more help.

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    Answered by bdiitsupport on June 01, 2016 at 08:45 PM
    Let me try that
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    Answered by bdiitsupport on July 10, 2016 at 11:46 PM
    Thanks for the information.
    This approach almost accomplished what I am trying to do. The two things
    missing are:
    - Sending notifications at different stages of the timer, For example,
    sending an email notification after 1 minute, etc.
    - There are only two options after time runs out; submit and block. It
    would be nice to have other options like do nothing or send an email
    Thanks in advance,
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    JotForm Support

    Answered by Chriistian on July 11, 2016 at 05:34 AM

    Unfortunately it is currently not possible to send a notification at different stages of the timer. The timer will only trigger once the time is completed. Then it will either submit or block the form. No other options are available at this time. If you like, we can send a feature request for the suggested options to the Countdown widget. I will wait for your confirmation. 

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    Answered by bdiitsupport on July 11, 2016 at 08:45 AM
    Sure, go ahead
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    JotForm Support

    Answered by Chriistian on July 11, 2016 at 10:20 AM

    I have raised a feature request to our developers for them to add a feature to allow sending of email at different stages of the timer. However, we will not be able to give you an ETA for when this will be completed. You will be informed once this is implemented.