What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot view the form I just created

    Asked by debswhere2 on June 01, 2016 at 05:27 PM
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    JotForm Support

    Answered by jonathan on June 01, 2016 at 05:37 PM

    Please refer also to the JotForm Terms of Use here.

    I checked your account debswhere2  and forms. And I found that you have forms that collect credit card account data.



    As mentioned in the Terms of use, this is not allowed in JotForm. We also have a Phishing system in place which filter such forms that are considered a phishing form.

    If you need to have payment data on your forms, you can use payment tools integration instead.

    link: https://apps.jotform.com/category/payment_processing 

    I suggest you login to your account and remove those fields on your forms that violates the terms. Or you can also just delete the form.

    After you have done this, we can reactivate your account and forms.

    Let us know if you need further assistance.