-
GreaterworksFoundationAsked on June 1, 2016 at 9:47 PM
I have posted several times and my question does not post. not sure why!
I get an error message when using the integrated pay pal option after hitting submit. See link below please help.
Error message reads Service Unavailable-Zero Size Object.
The server is temporarily unable to service your request. Please try again
(And then there is a loonng reference number)
Page URL: https://form.jotform.com/61421963241147 -
Ashwin JotForm SupportReplied on June 1, 2016 at 11:51 PM
Hello,
I'm sorry for the trouble caused to you.
I did check your form and I am able to replicate the issue you are having. When the form is submitted and redirected to PayPal checkout page, it displays following error message:
The issue is caused because of the code you have added in the "Checkout Logo" option of your payPal settings. Please check the screenshot below:
I deleted the "Checkout Logo" value and that seems to have solved your problem.
Do test your form and get back to us if the issue persists.
Thank you!