- GreaterworksFoundationAsked on June 01, 2016 at 09:47 PM
I have posted several times and my question does not post. not sure why!
I get an error message when using the integrated pay pal option after hitting submit. See link below please help.
Error message reads Service Unavailable-Zero Size Object.
The server is temporarily unable to service your request. Please try again
(And then there is a loonng reference number)Page URL:
- JotForm Supportashwin_dAnswered on June 01, 2016 at 11:51 PM
I'm sorry for the trouble caused to you.
I did check your form and I am able to replicate the issue you are having. When the form is submitted and redirected to PayPal checkout page, it displays following error message:
The issue is caused because of the code you have added in the "Checkout Logo" option of your payPal settings. Please check the screenshot below:
I deleted the "Checkout Logo" value and that seems to have solved your problem.
Do test your form and get back to us if the issue persists.