PayPal question shows error message: "Service Unavailable - Zero size object".

  • Profile Image
    GreaterworksFoundation
    Asked on June 01, 2016 at 09:47 PM

    I have posted several times and my question does not post. not sure why!

    I get an error message when using the integrated pay pal option after hitting submit.  See link below please help. 

    Error message reads Service Unavailable-Zero Size Object.

    The server is temporarily unable to service your request. Please try again

    (And then there is a loonng reference number)

     

  • Profile Image
    ashwin_d
    Answered on June 01, 2016 at 11:51 PM

    Hello,

    I'm sorry for the trouble caused to you.

    I did check your form and I am able to replicate the issue you are having. When the form is submitted and redirected to PayPal checkout page, it displays following error message:

     

    The issue is caused because of the code you have added in the "Checkout Logo" option of your payPal settings. Please check the screenshot below:

     

    I deleted the "Checkout Logo" value and that seems to have solved your problem.

    Do test your form and get back to us if the issue persists.

    Thank you!