What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have got the Basic license. Can you perform an update for the new integrations?

    Asked by keenlyside on March 17, 2012 at 06:51 AM
  • Profile Image

    Answered by jcm0731 on March 17, 2012 at 06:57 AM

    Hi,
    Are you referring to the new MailChimp integration?
    You can use it even on Free subscription.

    Thanks.

  • Profile Image

    Answered by keenlyside on March 17, 2012 at 07:00 AM

    I have the jotform installation on my on sever, so what i need would be an update of source files.

  • Profile Image

    Answered by moonzkie on March 17, 2012 at 07:05 AM

    Hi there, 

    You can try to re-embed your form. Just use the iFrame code and that should do it.

    To get your form's iframe code, please follow this steps:

     

    1. Go to Setup & Embed

    2. Click Embed Form

    3. Select iFrame

    4. Copy the provided code.


    Hope this helps. Thank you for using JotForm!

  • Profile Image

    Answered by keenlyside on March 17, 2012 at 07:07 AM

    Talking to me?   ;-)

    I asked for an sourcefile update to get the integrations feature which is missing in my installation of jotform ...

  • Profile Image

    Answered by moonzkie on March 17, 2012 at 07:17 AM

    Sorry about the miss understanding. 

    As of now we are still confused on what you need. Can you please explain it further, so that we can assist you better? 

  • Profile Image
    JotForm Support

    Answered by mliz on March 17, 2012 at 07:20 AM

    @keenlyside

    For JotForm licensed solutions concerns please send an email to contact@interlogy.com. Or you can contact them directly here: http://interlogy.com/contact.html

    Thanks!

  • Profile Image

    Answered by keenlyside on March 17, 2012 at 07:22 AM

    I bought the license for 450 $ some time ago. So I'm running the forms not on your server but on mine. My installation is not automatically updatet because it has no direct connection to jotform in any sense. So I need someone out of your team who updates (remotly or via file access) my installation.

  • Profile Image
    JotForm Support

    Answered by mliz on March 17, 2012 at 07:24 AM

    Sorry for confusion for concerns on server installations please send an email to contact@interlogy.com our developers and administrators who are very much familiar with the settings would be glad to help you with.

    Cheers!