What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I make changes the changes don't save.

    Asked by Shellysims on June 01, 2016 at 10:28 PM
    Make make changes
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 01, 2016 at 11:52 PM

    I cloned one of your forms and made some tests there. I cannot seem to replicate your issue. I was able to save the changes successfully.

    Do you still encounter the issue on your end? Please try clearing your browser cache and the form cache to refresh the form and resolve the issue.

    If the issue still persists, please let us know.