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    Wordpress Embed: Form stuck on "Please wait..." message and does not proceed. It says oembed.jotform.com/submit.php is blocked

    Asked by nawruz on June 01, 2016 at 11:07 PM

    hi. I have a form https://form.jotform.com/61158261579260 embedded on my website https://ecoledete.bahaiqc.org/inscription/. The form's thank you page is supposed to redirect to https://form.jotform.com/61238685338262. 

    however, when a user click on the submit button, nothing happens. am I suppose to also embedded (and/or hide) the thank you form?

    JotForm wordpress stuck please wait
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    JotForm Support

    Answered by Charlie on June 02, 2016 at 01:03 AM

    I presume what you meant is that the form is stuck on "Please wait..." message after clicking the submit button? I was able to replicate that problem when I made a test submission on your form. Here's a screenshot of it:

     

    I see your website is built using Wordpress. May I know how you embedded the form? Did you use the [embed][/embed] code? Or you used one of our plugins which is JotForm oEmbed plugin?

    There is currently a problem with using those methods. I strongly advise to use the iFrame embed code for now and see if that works for you. Here's how to get your iFrame embed code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. Make sure to remove the old embed code before adding the new one.

    I have forwarded this to our developers to have it checked and fixed. For the meantime, please do try the iFrame embed code that I suggested.