What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    MailChimp integration problem

    Asked by Floridamasters on March 17, 2012 at 07:06 AM

    This is crap man doesn't even work, I select the list I want, then click next and nothing happens.

     

    FIXXXX asapp



    This is a re-post of a comment on MailChimp Integration: Send Email Newsletters to the People Who Filled Your Forms

    mailchimp list select next
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    Answered by moonzkie on March 17, 2012 at 07:15 AM

    Hi, can you please try to clear your cache then re-integrate mailchimp? Also, be sure that you input the API keys correctly.

    Please let us know if the problem still persists after that so that we can further assist you with this.

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    Answered by pinoytech on March 17, 2012 at 07:18 AM

    Hi,

    Do you mind if we ask your web form url for further assistance.

    Thank you!

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    Answered by Floridamasters on March 17, 2012 at 07:22 AM
    What is this??

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    JotForm Support

    Answered by mliz on March 17, 2012 at 07:47 AM

    A ticket regarding this issue has already been opened and our developers are looking into it. Sorry for the inconvenience, we will keep you posted on whatever updates we have on this.

    Thank you for the patience.

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    Answered by emrew86 on March 17, 2012 at 09:34 AM

    Bug has been fixed...

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    Answered by andrewrichardson on April 03, 2012 at 09:34 AM

    I'm actually having the exact same problem. Nothing happens when I select my list and then click next. 

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    JotForm Support

    Answered by mliz on April 03, 2012 at 10:19 AM

    @andrewrichardson

    The bug regarding this issue has already been fixed, please open a new post on our forum regarding the problem you encountered with mailchimp integration and include the API  and form details so that we can do further check. When opening a new post you can enable the option Keep this question private to prevent others from viewing sensitive information such as the API.

    Thanks!

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    Answered by christinabruce on April 15, 2012 at 08:15 PM

    I am having the same issue.  I have the API correct.  The JotForm is accepting but does not forward to MailChimp.  Are you still having issues?  An hour is long enough wasting my time.

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    JotForm Support

    Answered by liyam on April 15, 2012 at 09:15 PM

    Hello, christinabruce.  Let me forward this to the development team and let them take a look at this.  This case most probably is not about Mailchimp's integration.  You can try making a test submission after the integration and see if the details would forward to your Mailchimp mailing list.

    We apologize for this inconvenience.

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    JotForm Support

    Answered by liyam on April 16, 2012 at 06:10 AM

    Hello christinabruce,

    I have tested again my form with integration to my own MailChimp account and it seems to work fine now.  Can you please check again if you're still having problems?

    Thanks.

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    Answered by narnoda on December 13, 2012 at 02:53 AM

    My problem with mail chimp integration is that it only integrates for three fields.  I have set 6 fields in Mailchimp (before doing the Jotform) and six fields in the Jotform.  What I get in the Jotform integration dropdown is only three choices e(email, name, country).  The other information I need is not an option so Country fills everything else.  Am I doing something wrong?

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    JotForm Support

    Answered by idarktech on December 13, 2012 at 03:28 AM

    @narnoda

    We would appreciate if you could open a new thread for your question so we can help you without making any branches on this thread and route your problem easily to our dev team. :)

    Thank you!

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    Answered by mundomac on August 08, 2014 at 06:29 PM

    i´m leaving jot form. I spent 3 hours to learn that this service is bad...
    ..
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    Answered by Carina on August 08, 2014 at 07:33 PM

    @mundomac

    I moved your thread into a new one, as we aim at having only one question/user per thread. Our supporters will address you in this new thread.

    Please let us know how we can help you.
    Thank you