MailChimp integration problem

Hi, can you please try to clear your cache then re-integrate mailchimp? Also, be sure that you input the API keys correctly.

Please let us know if the problem still persists after that so that we can further assist you with this.

Hi,

Do you mind if we ask your web form url for further assistance.

Thank you!

A ticket regarding this issue has already been opened and our developers are looking into it. Sorry for the inconvenience, we will keep you posted on whatever updates we have on this.

Thank you for the patience.

Bug has been fixed...

I'm actually having the exact same problem. Nothing happens when I select my list and then click next. 

@andrewrichardson

The bug regarding this issue has already been fixed, please open a new post on our forum regarding the problem you encountered with mailchimp integration and include the API  and form details so that we can do further check. When opening a new post you can enable the option Keep this question private to prevent others from viewing sensitive information such as the API.

Thanks!

I am having the same issue.  I have the API correct.  The Jotform is accepting but does not forward to MailChimp.  Are you still having issues?  An hour is long enough wasting my time.

Hello, christinabruce.  Let me forward this to the development team and let them take a look at this.  This case most probably is not about Mailchimp's integration.  You can try making a test submission after the integration and see if the details would forward to your Mailchimp mailing list.

We apologize for this inconvenience.

Hello christinabruce,

I have tested again my form with integration to my own MailChimp account and it seems to work fine now.  Can you please check again if you're still having problems?

Thanks.

My problem with mail chimp integration is that it only integrates for three fields.  I have set 6 fields in Mailchimp (before doing the Jotform) and six fields in the Jotform.  What I get in the Jotform integration dropdown is only three choices e(email, name, country).  The other information I need is not an option so Country fills everything else.  Am I doing something wrong?

@narnoda

We would appreciate if you could open a new thread for your question so we can help you without making any branches on this thread and route your problem easily to our dev team. :)

Thank you!

@mundomac

I moved your thread into a new one, as we aim at having only one question/user per thread. Our supporters will address you in this new thread.

Please let us know how we can help you.
Thank you