Thank you page is redirecting to another within JotForm, but not on embedded page

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    FrancescaVF
    Asked on June 02, 2016 at 09:44 AM
    I have followed the instructions so that when the submit button is clicked it takes you to a new site/page and it works within Jotform, but it doesn’t work in the page that the form is embedded in and I wasn’t sure if I’ve missed something or if it is the Wordpress site that I need to install something further.
    Any suggestions.
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    Kiran
    Answered on June 02, 2016 at 10:05 AM

    I see that the Thank you page is set to redirect to http://online.pembrokeshire.ac.uk/on your form. I have tried submitting your JotForm using both direct link and on your webpage. But I was not able to submit the form. As I investigate the issue further, I notice that the issue is with the Terms & Conditions widget on the form. Please try removing the widget from the form and then add it again. It should be working fine. 

    If you need any further assistance, please let us know. We will be happy to help. 

     

     

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    FrancescaVF
    Answered on June 02, 2016 at 10:45 AM
    That’s amazing – I think I will leave out the widget for now!
    ...
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    BJoanna
    Answered on June 02, 2016 at 11:59 AM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.