What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Notification Email: SPF feature that would authorize Jotform mail servers to send on behalf of the domain

    Asked by DPCREATE on June 02, 2016 at 09:54 AM
    2.) would an SPF record authorizing jotform mail servers to send on behalf of the domain work? if so maybe this is something Jot form could add/provide for clients to use.
    spf notification email
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    JotForm Support

    Answered by Welvin on June 02, 2016 at 10:17 AM

    As promised, I have now forwarded this thread to our developers as a feature request. If there are updates, you should know it through this thread.

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    Answered by TopCoder on June 23, 2016 at 02:33 PM

        DPCreate,  I think you would need to add this statement into your SPF "include:jotform.com" to your current SPF Record, if you don't know how to integrate it into your current SPF Record, you can use this SPF Wizard to help you out. Give it a shot and let me know if it works for you.

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    JotForm Support

    Answered by Welvin on June 23, 2016 at 02:58 PM

    @TopCoder: Thank you for the suggestion. I'll keep a note of this and try it. I think this will work and would help the others, especially those who are using a custom email domain.  

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    Answered by TopCoder on June 23, 2016 at 04:19 PM

    @Welvin, I answered an question on a different post. JotForms SPF does have a lot of lookups in it, and their is a 10 lookup limiitation. Here's a simplier version of Jot Forms SPF without all the lookups.

    "v=spf1 include:mailgun.org include:amazonses.com include:_spf.google.com ip4:209.126.119.0/20 ip4:23.227.181.0/24 ip4:64.247.177.0/20 ip4:65.75.144.0/18 ip4:129.121.41.0/16 ip4:152.160.192.0/18 ~all"