What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to know if deleting form submissions will reset my Total Submissions Storage?

    Asked by kateworldorphans on June 02, 2016 at 10:03 AM

    Hi - I'm running out of total submission storage and I'm wondering if I can download and delete the submissions to regain space?  (I know $5/month is very reasonable - we love jotform...but I work for a non-profit and even $5/month adds up, we need to avoid the cost if we can.....)

    Thanks!

    submission storage
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    JotForm Support

    Answered by Welvin on June 02, 2016 at 11:30 AM

    Yes, deleting submissions will free up your total submissions storage and if you have a file upload in the form, will also free up your file storage limit. 

    Please note that once you reach your limit, our system will automatically delete your oldest form submissions so to avoid losing it, we suggest keeping an eye with your total submissions and download and delete them whenever you can. You'll actually receive a warning email about this once you'll reach the total of 450 submissions.

    Let us know if you have any further questions.