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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal embedded form on IOS app is not acepting payments.

    Asked by PastBook on June 02, 2016 at 12:21 PM

    We are getting numerous time the same error, if we try to pay with credit card using our iOS APP. In attachment the error we get. It seems related to your form. Can you please help?

    Thanks

    Screenshot
    payment form problem app credit card ios
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    JotForm Support

    Answered by Kevin_G on June 02, 2016 at 01:34 PM

    I have checked one of the forms you have integrated with PayPal and I can see they are good, I would suggest you to check the API info you're currently providing, this may be a reason why users are getting this error. 

    Also, how are you embedding your form in your IOS app? Which embed method are you using? 

    Is the issue still there when you're loading your form using the direct link?

    Please provide us the link as well, so we will check it and find if there is something that may be causing the error to appear. 

    We will wait for your response.