- PastBookAsked on June 02, 2016 at 12:21 PM
We are getting numerous time the same error, if we try to pay with credit card using our iOS APP. In attachment the error we get. It seems related to your form. Can you please help?
- JotForm SupportKevin_GAnswered on June 02, 2016 at 01:34 PM
I have checked one of the forms you have integrated with PayPal and I can see they are good, I would suggest you to check the API info you're currently providing, this may be a reason why users are getting this error.
Also, how are you embedding your form in your IOS app? Which embed method are you using?
Is the issue still there when you're loading your form using the direct link?
Please provide us the link as well, so we will check it and find if there is something that may be causing the error to appear.
We will wait for your response.