What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that your account is currently holding Bronze monthly subscription plan. However, I notice that the subscription is now cancelled and the account is scheduled to downgrade to Free subscription by 03 Jul 2016 i.e., the end of the current subscription period.
Hope this information helps!