What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to translate months inside of Stripe payment field?

    Asked by volaregratis on June 02, 2016 at 03:29 PM

    Hi,

    is it possible to translate into another language months' names in the Expiry Month drop down menu?

    Thanks.

    Page URL:
    http://www.volaregratis.info/abbonamenti/premium.html

    translation items drop thanks months another in
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    JotForm Support

    Answered by BJoanna on June 02, 2016 at 04:51 PM

    Please change language of your form Builder to Italiano. You can do it on settings page of your account. 

    Then remove and re-add stripe payment field. Language of the months should be changed then.

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by volaregratis on June 02, 2016 at 05:13 PM

    Hi,

    thanks. I followed your instructions but:

    1. in the form builder, now months are in Italian

    2. in the published form http://www.volaregratis.info/abbonamenti/premium.html, months are still in English

    How come?

    Thanks.

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    JotForm Support

    Answered by david on June 02, 2016 at 06:53 PM

    Since the form was originally created in English, you may need to change the translation settings in the form itself:

    https://www.jotform.com/help/298-How-to-translate-your-forms-to-different-languages

  • Profile Image

    Answered by volaregratis on June 03, 2016 at 03:26 AM

    Hi,

    I tried your solution but when I add Italiano as a language and click on the small orange box, the system returns "The original language cannot be edited".

    Thanks

  • Profile Image

    Answered by Carina on June 03, 2016 at 06:19 AM

    The language of the form should be English and then you need to add Italian as a second language, and in the second language translate the form:

     

    You can test and clone the demo form:  

    https://form.jotform.com/61542674855969 

    Let us know if we can assist you further.