How to translate months inside of Stripe payment field?

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    volaregratis
    Asked on June 02, 2016 at 03:29 PM

    Hi,

    is it possible to translate into another language months' names in the Expiry Month drop down menu?

    Thanks.

  • Profile Image
    BJoanna
    Answered on June 02, 2016 at 04:51 PM

    Please change language of your form Builder to Italiano. You can do it on settings page of your account. 

    Then remove and re-add stripe payment field. Language of the months should be changed then.

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image
    volaregratis
    Answered on June 02, 2016 at 05:13 PM

    Hi,

    thanks. I followed your instructions but:

    1. in the form builder, now months are in Italian

    2. in the published form http://www.volaregratis.info/abbonamenti/premium.html, months are still in English

    How come?

    Thanks.

  • Profile Image
    david
    Answered on June 02, 2016 at 06:53 PM

    Since the form was originally created in English, you may need to change the translation settings in the form itself:

    https://www.jotform.com/help/298-How-to-translate-your-forms-to-different-languages

  • Profile Image
    volaregratis
    Answered on June 03, 2016 at 03:26 AM

    Hi,

    I tried your solution but when I add Italiano as a language and click on the small orange box, the system returns "The original language cannot be edited".

    Thanks

  • Profile Image
    Carina
    Answered on June 03, 2016 at 06:19 AM

    The language of the form should be English and then you need to add Italian as a second language, and in the second language translate the form:

     

    You can test and clone the demo form:  

    https://form.jotform.com/61542674855969 

    Let us know if we can assist you further.