(There are errors on the form. Please fix them before continuing)

  • ayadov77
    Asked on June 2, 2016 at 4:36 PM

    Dear Jotform,

     

    one of my forms suddenly  went crazy, when I click on submit i get (There are errors on the form. Please fix them before continuing), I searched every where, I tried iframe, deleting cookies, but still the same, to make the matters worse, it doesn't happened every time and it seems it's happening only with chrome but with Firefox.

     

    by the way none of form fields are (required). 

    https://form.jotform.com/60297186325965

    can you help?

  • David JotForm Support Manager
    Replied on June 2, 2016 at 6:13 PM

    I just tested your forms, and did not reproduce the issue, since none of the field are required:

    (There are errors on the form Screenshot 20

    Please check again, and let us know what happens, we will be glad to assist you.

  • ayadov77
    Replied on June 2, 2016 at 6:17 PM

    thanks for helping

     

    i still have the same problem, try to fill in the email, name and phone number. I think the problem is only there when I fill those three fields.

  • David JotForm Support Manager
    Replied on June 2, 2016 at 7:28 PM

    I am also using Chrome, I have tried the second time and I filled all the fields, but the problem did not occur:

    (There are errors on the form Screenshot 20

    Please try clearing your browsers cache. You might like to share a screenshot to show us how you are filling your form, so we can try to reproduce the issue: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum 

  • ayadov77
    Replied on June 2, 2016 at 7:33 PM

    Hi,

     

    IT occur only when I put MY email address and name ! I already cleared my browsers cache many times.(There are errors on the form Screenshot 20

  • ayadov77
    Replied on June 2, 2016 at 7:34 PM

    (There are errors on the form Screenshot 20

     

  • David JotForm Support Manager
    Replied on June 2, 2016 at 8:02 PM

    I have tested twice again, and the second attempt with the exact same details shown in the screenshot you have shared:

    (There are errors on the form Screenshot 20

     

    Have you tried using another device?