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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    (There are errors on the form. Please fix them before continuing)

    Asked by ayadov77 on June 02, 2016 at 04:36 PM

    Dear Jotform,

     

    one of my forms suddenly  went crazy, when I click on submit i get (There are errors on the form. Please fix them before continuing), I searched every where, I tried iframe, deleting cookies, but still the same, to make the matters worse, it doesn't happened every time and it seems it's happening only with chrome but with Firefox.

     

    by the way none of form fields are (required). 

    https://form.jotform.com/60297186325965

    can you help?

    Them fix My Forms JotForm same and
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 02, 2016 at 06:13 PM

    I just tested your forms, and did not reproduce the issue, since none of the field are required:

    Please check again, and let us know what happens, we will be glad to assist you.

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    Answered by ayadov77 on June 02, 2016 at 06:17 PM

    thanks for helping

     

    i still have the same problem, try to fill in the email, name and phone number. I think the problem is only there when I fill those three fields.

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    JotForm Support

    Answered by BDAVID on June 02, 2016 at 07:28 PM

    I am also using Chrome, I have tried the second time and I filled all the fields, but the problem did not occur:

    Please try clearing your browsers cache. You might like to share a screenshot to show us how you are filling your form, so we can try to reproduce the issue: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-to-the-support-forum 

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    Answered by ayadov77 on June 02, 2016 at 07:33 PM

    Hi,

     

    IT occur only when I put MY email address and name ! I already cleared my browsers cache many times.

  • Profile Image

    Answered by ayadov77 on June 02, 2016 at 07:34 PM

     

  • Profile Image
    JotForm Support

    Answered by BDAVID on June 02, 2016 at 08:02 PM

    I have tested twice again, and the second attempt with the exact same details shown in the screenshot you have shared:

     

    Have you tried using another device?