My form submissions are not being received.

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    Asked on June 02, 2016 at 08:07 PM

    My forms are not being received at the email setup to receive the submissions.  I have tested it a couple of times today and I'm not sure what the issue is.

    Please advise.

    Jotform Username: ipbaonline


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    Answered on June 02, 2016 at 10:41 PM

    Your email address appears to have been added to the bounce list, which is why you are not receiving any email notifications. I have now removed the address from the bounce list so you should receive the next email notifications successfully.

    To learn more about the bounce list and how to remove an address from it, please follow this guide: How to Remove Your Email Address from Bounce List