What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The "Click To Verify" link on the SSL Secured Image that we can add to our forms does not work.

    Asked by mpnpharmacist on March 17, 2012 at 01:52 PM
    Page URL:
    https://secure.jotform.com/form/20185105439

  • Profile Image

    Answered by pinoytech on March 17, 2012 at 02:02 PM

    Hi,

    Upon checking your form, I found out that the reason why the "Click to Verify" image is not working because you didn't put any website link where the image to be link. In order to put a link in your image, please follow this simple steps:

    If need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!

  • Profile Image

    Answered by pinoytech on March 17, 2012 at 02:48 PM

    Hi,

    In addition to my answer, sorry to tell you that we're not using the GlobalSign Security image anymore. It was change to RapidSSL. However, there's an issue with the new security and our developer is still working on it. We will update you if this issue is fix.

    Thank you!

     

  • Profile Image

    Answered by montauk on March 23, 2012 at 05:08 PM
  • Profile Image

    Answered by jeanettebmz on March 23, 2012 at 05:27 PM

    Yes , you can do that, please refer to this guide in order to install RapidSSL

    Install the RapidSSL Site Seal

    Please have in mind you need to embed your form using https://secure.jotform.com/yourformid,

    In order to add it to your form please choose Upload Image File instead of Security Certificate Seal.

     

    Should you have more questions, let us know

    Jeanette