Mail chimp not collecting info?

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    Asked on March 17, 2012 at 02:24 PM

    I have connected my mail chimp and jotform for a particular form, everything shows that it is fine and intergated. I tested the form and jot form shows the submissiion being recieved, however when I log into my mail chimp account it doesn't show the name and email entered in the form for the particular list selected. Also I was wondering when using mail chimp with jot form does the double opt in process still take place? Will anyone who fills my form recieve an email to opt in?





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    Answered on March 17, 2012 at 02:31 PM


    Kindly send us the URL of this form to acces it, In meantime we have dealt with these same questions on our previous forum , kindly check on links below;

    This issues are being looked at and our developers have fixed some of issues related.

    Thanks for contacting Jotform!


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    Answered on March 17, 2012 at 02:47 PM


    I have added the link to intial post. I believe that my issue might be different than the other posts. I am able to select next and select my list, name and email field. It shows that it is intergrated and everything went fine with the setup and I was able to select my current list that I wanted to add information too and hit next. I tested the form and filled the info that is not currently on the subscriber list I selected in the setup. However my list in mail chimp was not added with subscribers info from the jot form filled.

    My second question is if jot form and mail chimps intergration is setup to automatically email (double opt in subscribers) to confirm to be a subscriber?



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    Answered on March 17, 2012 at 05:06 PM


    I have forwarded this issue to our developers and are checking on it, kindly be checking on this mail thread for updates.

    Question two; Yes you can set automatic sending of mails during auto-response setting feature setting  as it this integration depends on already contained addresses of previously received emails.

    For more details kindly check;

    Thanks for choosing Jotform!