What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not able to view submissions

    Asked by fiona361 on June 03, 2016 at 05:24 AM

    I have been trying for the past hour to view / download submissions from my forms but with no success - just a recurring message saying 'downloading'.  Though tit might be a connectivity problems but other functions appear to be working OK.  Id this a glitch with the site or a problem with my account?

    down jotform down
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    JotForm Support

    Answered by jonathan on June 03, 2016 at 06:36 AM

    We apologize for the inconvenience caused. The downtime was brief and temporary. It should be fixed now. 

    Please check again.  Let us know if issue still persist.