What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot enter/ see/ click submissions anymore.

    Asked by KD-Oran on June 03, 2016 at 05:26 AM

    When I want to check the submissions per form, I cannot enter them anymore nor extract as CSV, PDF, ....

    Submissions click cannot CSV check
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    JotForm Support

    Answered by beril on June 03, 2016 at 05:45 AM

    Are you still having that issue? When I tested your submissions page I am not able to reproduce the same issue that you're having. The issue might be temporary. We would appreciate it if you could test it on your side again and let us know the result. We will wait for your response.

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    Answered by markashton on June 03, 2016 at 05:55 AM

    Me too beril. There is an issue. UK-based. Have posted seperately

    regards Mark

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    Answered by Carina on June 03, 2016 at 06:20 AM

    Thank you for updating us Mark. We will address it on your thread.

    Let us know if we can assist you further.