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    I can't see my submission

    Asked by 2BM_AS on June 03, 2016 at 05:34 AM

    Hi there,

     

    I am trying to see/download an excel of the submissions that i have on a form. it shows that i have 75 submissions, but whenever i try to donwload or see them, it takes a very long time to load and then it says that there are no submissions to display. can you please help me with this? I really don't want to have missed my submissions.

    Page URL:
    https://form.jotformeu.com/61322857309356

    excel submissions can't see submission unable to see unable to open
  • Profile Image

    Answered by Carina on June 03, 2016 at 06:41 AM

    Unfortunately we had a temporary glitch but it is now solved.

    I tested and could access the submissions.

    Please accept our apologies and kindly let us know if the problem persists.

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    Answered by 2BM_AS on June 03, 2016 at 08:45 AM
    Hi,
    Yes, it is solved. Perfect service as usual :). Thank you very much
    Med venlig hilsen/Best regards
    Mădălina Stoicovici
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    JotForm Support

    Answered by Jan on June 03, 2016 at 09:59 AM

    Thank you for your patience. If you have any issues, let us know. Have a nice day.