What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is Jotform down?

    Asked by BBCSUPERLTD on June 03, 2016 at 05:41 AM

    i cant see any of my submissions it just says loading but nothing happens??

    JotForm OR is jotform down Submissions cant
  • Profile Image

    Answered by Carina on June 03, 2016 at 06:45 AM

    Unfortunately we had a temporary glitch but it is now solved.

    I tested and could access the forms.

    Please accept our apologies and kindly let us know if the problem persists.

  • Profile Image

    Answered by CTec on June 03, 2016 at 07:00 AM

    I'm still having severe problems.

    I cannot view submitted data, I'm not receiving emails to my main account and some links within the forum take me back to a list of My Forms.