Submissions have disappeared

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    Asked on June 03, 2016 at 07:05 AM


    Submission data for an upcoming event has disappeared… after clicking view submissions it said it was loading for a long period of time until it finally displayed a message on the screen saying ‘no results to display’.

    I know for a fact that we have had 15 submissions so wondered where that data has gone and can it be recovered? The last 3 submissions have been made recently and I really need to see that information so I can get in touch with the individuals to confirm their places.


    Please can anyone let me know if they can help :)

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    Answered on June 03, 2016 at 08:03 AM

    We apologize for the inconvenience caused.

    Our back-end team have reverted and fixed the issue.

    Can you please check again. 

    Let us know if issue persist.