What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account was disable

    Asked by Webblend on June 03, 2016 at 08:50 AM

    I did some forms and when i will try to use, the message that my account was disable appear

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    JotForm Support

    Answered by EltonCris on June 03, 2016 at 10:23 AM

    Your account is now re-activated. Your forms should be working fine now.

    It was auto suspended because one of your form is asking for email and password fields. Please note that asking information like login details (email/username and password field combination) is prohibited. This violates our terms. We have lifted the suspension in your account but we have deleted the password field in your form. Please refrain from recreating this field to avoid account suspension.

    Thank you!