What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems with sending form 'error on query'

    Asked by KarinBudde on June 03, 2016 at 09:55 AM


    I'm recently having problems with my form. People can't send the filled out forms and receive different messages, like too many traffic on server or error on query. I'll send yo a screenshot of the message I received when I tried to send the form. The next form I send arrived without issues.

    Can you help me fix the problem? Thanks!

    this is the ID: formID=51723996415362

    Page URL:

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    Answered by victor on June 03, 2016 at 11:15 AM

    Sorry for the inconvenience. I have just send a test submission in your site with no problems. If you are still having problems, please let us know and we will be glad to take a look.