Says my storage is reached?

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    Asked on June 03, 2016 at 10:20 AM

    I thought I had deleted the submissions to reduce the amount in storage.  What did I do wrong  I have this on two of my websites as well. 

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    Answered on June 03, 2016 at 11:24 AM

    I have just reviewed your account and see that you only have 96 total submission. Even though your active forms do not have any submissions, you currently have a couple of forms in your trash bin with submission.


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    Answered on June 03, 2016 at 11:45 AM
    Thanks. After I sent this in I figured out how to delete them. Didn’t know that when I deleted the forms I will no longer use, that the submissions would remain intact.

    Thanks. Again.


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    Answered on June 03, 2016 at 12:32 PM

    Good to know you figured it out, juts to let you know, when you delete a form it is still saved in the trash folder, this is in case you will need to restore this form or you still need to download this data in the future, to delete permanently a form you need to purge it, here is an image that will help you to do that: 

    This will delete permanently the form and submissions.