- paulyx2Asked on June 03, 2016 at 10:49 AM
I no longer have an option in the setup and embed preferences to hide blank form fields. I have a pretty complex form and now my recipients get an extremely long email with blank fields. I tried the forum, however all threads link to the old preference menu. Can you help please??
- JotForm SupportKevin_GAnswered on June 03, 2016 at 12:24 PM
This option is enabled by default this is why you cannot find it in the new wizard, I would suggest you to test your form and you will notice that.
However, if you want to make sure you can load the old interface and enable this option: http://www.jotform.com/?old
- paulyx2Answered on June 03, 2016 at 02:45 PMIt hides the blank fields in the notifier, however it doesn’t in the auto email reply upon submission.
[cid:image004.jpg@01D1BDA3.FD18B9B0]Paul Pendley, Parking Operations Supervisor
City of Columbia Parking Services Division
820 Washington Street, Columbia, SC 29201
Main Office: 545-4015 Cell: 803-429-5560
- HubersonAnswered on June 03, 2016 at 03:31 PM
If you modified/edit the Notification Email, blank fields will not be hidden in the email. You can re-create a new notification and leave the email as default.
The Recipients and everything can be modified but, any changes to Email break the feature. This avoid automatically not displaying a wrong field when you have edited the email, also because the email structure changes by your modifications.