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How do I hide blank fields in the notifier and email auto responder?Asked by paulyx2 on June 03, 2016 at 10:49 AM
I no longer have an option in the setup and embed preferences to hide blank form fields. I have a pretty complex form and now my recipients get an extremely long email with blank fields. I tried the forum, however all threads link to the old preference menu. Can you help please??
This option is enabled by default this is why you cannot find it in the new wizard, I would suggest you to test your form and you will notice that.
However, if you want to make sure you can load the old interface and enable this option: http://www.jotform.com/?old
It hides the blank fields in the notifier, however it doesn’t in the auto email reply upon submission.
[cid:image004.jpg@01D1BDA3.FD18B9B0]Paul Pendley, Parking Operations Supervisor
City of Columbia Parking Services Division
820 Washington Street, Columbia, SC 29201
Main Office: 545-4015 Cell: 803-429-5560
If you modified/edit the Notification Email, blank fields will not be hidden in the email. You can re-create a new notification and leave the email as default.
The Recipients and everything can be modified but, any changes to Email break the feature. This avoid automatically not displaying a wrong field when you have edited the email, also because the email structure changes by your modifications.