What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Posted a form created onto facebook but getting 404 error on the page

    Asked by FurnitureClinic on June 03, 2016 at 11:35 AM

    Hello,

     

    I created a contact from using one of the preset templates, changed some field then posted into onto my facebook page,. When I visited the tab created there was a 404 page. Please can you let me know what the issue is?

     

    I have had to remove the tab for now but I have attached a screenshot.

    Thanks

    Siobhan

    Page URL:
    https://www.facebook.com/HandbagClinic/?sk=app_684336108254110

    Screenshot
    Getting a Facebook Page thanks hello attached
  • Profile Image
    JotForm Support

    Answered by david on June 03, 2016 at 12:22 PM

    We were having some server issues earlier today that may have caused the 404 error.  They should now be fixed.  Try embedding your form to your facebook tab once again, it should work.  If it does not, you can try our alternate method:

    http://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method-

    On a side note, your form was created under a "Guest" account.  I moved it to your registered account and it should now be available in the My Forms section of your account.