My wholesale application displays blank page when customer submits the form

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    ivanmute
    Asked on June 03, 2016 at 11:51 AM

    Every time a person submits a wholesale form they are greeted with a blank page and not the thank you I have set up?

    Please advise

     

     it looks like the Thank You page is set up to look like this - https://madshot.net/979bf472e395.png but this is the result we get - https://madshot.net/2be8d1beb4cb.png

     

     

    Thank you,

     

    Travis

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    Kiran
    Answered on June 03, 2016 at 12:45 PM

    I have tried submitting the form from the web page and see that the blank page is displayed. However, when I tried to submit the form using its direct link, I see that the Thank you page is displayed.

    As I check your JotForm on the web page, I see that the form is embedded using Source code which may be conflicting with other scripts on the web page. Please try re-embedding the form using iframe embed code and see if that works. You may get the iframe embed code by following the guide below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Please get back to us if the issue still persists. We will be happy to assist you further.