Password reseet email will not go through

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    Careese
    Asked on June 03, 2016 at 04:33 PM
    I'm having this same issue. Reset 7 times, still no email 
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    david
    Answered on June 03, 2016 at 04:35 PM

    I checked our logs and indeed, the emails were failing to be delivered.  Your address ended up on our bounce list due to rejected emails.

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    I removed your address from the list and sent the reset email once again.  It looks to have gone through this time.  Check your inbox to see if it has.