API Limit reached

Hi there!

I received an email last night, saying I've reached my limit, but I don't even have 28 views... and those are all from PREVIEWS!!

Can something be done about this? I don't understand!

Thanks!

Hello,

Each API that is used in your form has a certain limited number of requests per day your app or integration gets called, so even if it's a preview, it gets counted as a request one it loads.and this counter restarts daily.

Here are the API limits according to plan subscriptions:

Free: 1000
BRONZE: 10,000
SILVER:  40,000
GOLD: 100,000

I also have restarted the counter for your API limits so there should be no problem anymore.

Please do let us know if you have further questions or concerns.

Thanks.

I have this too, and I am only building my form!  Now I am locked out of the account. 

Can some one help me, I need to finish this form.  I have only competed two test submissions.  I have not previewed it 1000 in the past two days. 

Hello ses1913,

I have restarted your API counter.

May I also recommend next time to start your own thread in order for us to give you proper assistance and for better privacy.

Thanks.