Infusionsoft integration question

  • authorityonlinemarketing
    Asked on June 4, 2016 at 3:48 PM

    Hi, if I have a form I want to integrate with Infusionsoft and allow people who fill out the form to upload a file, are they going to have to be an Infusionsoft user on my account? I'm confused about why it's saying that on there. What if I want my prospects to be able to submit a form and upload a file to their contact record. Is this possible? 

    http://screencast.com/t/pHvgxsGJ

     

     

  • David JotForm Support Manager
    Replied on June 4, 2016 at 7:18 PM

    The person who submits the form does not need to have a registered account in any of the third party services you integrate in your form.

    When you map the upload field from your form to a custom field of your InfusionSoft account, what is passed is the URL to the uploaded file that is hosted in our servers. See similar thread here: https://www.jotform.com/answers/760861

    On the other hand, if you want the uploaded file to go directly to InfusionSoft(meaning hosting a copy of the file there), that is not possible with the current integration, that's why we have implemented a widget for this specific functionality: http://widgets.jotform.com/widget/infusionsoft_upload 

    Let us know if you have more questions.

  • authorityonlinemarketing
    Replied on July 16, 2016 at 2:45 PM
    Hi David,
    Thanks for the info. I'll check out both options. So with the Infusionsoft
    widget, does that require a person to log in to an Infusionsoft account?
    (the person who fills out the form)
    Cheers,
    Elizabeth
    ...
  • authorityonlinemarketing
    Replied on July 16, 2016 at 2:45 PM
    Ok nevermind actually, I asked that before looking at the demo of it. Looks
    like it does require a log in. We want this for customers not necessarily
    Infusionsoft users, so I will check out the Jotform hosted file option.
    ...
  • jonathan
    Replied on July 16, 2016 at 5:36 PM

    Thank you for taking the time updating us on the status.

    Contact us anytime should you require our assistance.

    Regards