What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My data usage is not reducing after deleting submissions.

    Asked by jasonbr on June 04, 2016 at 08:16 PM
    Submissions Deleting submissions reducing upload file file upload
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    JotForm Support

    Answered by Mike_G on June 04, 2016 at 08:51 PM

    I have fixed your Uploaded File usage count and you will be able to see it on your account as it will reflect immediately. We would like to apologize for the delay. There is only one Uploaded File in your account and it is from a submission on your Photo Upload form.

    Please feel free to contact us anytime if you have any other questions or concerns. Thank you.