What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Username not accepted /email address not accepted at times

    Asked by John Chapman   on June 05, 2016 at 05:15 AM
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    JotForm Support

    Answered by Nik_C on June 05, 2016 at 07:22 AM

    I checked account under your email that you wrote from: Chap***.joh**933@Gmail.com and I see you have guest account. Can you tell us what is the problem that you have exactly?

    You can use the same email to create real account.

    We'll wait for your response.

    Thank you!