What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my account shut down

    Asked by Carin Handsun on March 18, 2012 at 12:07 PM

    I logged into an account for one of my clients, aloeha, and I saw it was closed for phishing. This was not an intention, can you please let me know the offending form, and reopent he account so I can reproduce the forms that were in there, thanks, Carin I think the email associated with the account is springer.cary@gmail.com. Thanks, any chance you can email me at carin@iwebresults if you must respond to the gmail address beacuse I do not login to that account everyday, thanks Carin HAndsun

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    JotForm Support

    Answered by Goldo on March 18, 2012 at 12:15 PM

    Your account was automatically suspended by our phishing tool as some of your forms looks suspicious. However, we have reactivated the account and everything should be back to normal.