If I Down grade will I lose Data information

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    ykpsa
    Asked on June 05, 2016 at 02:23 PM
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    BDAVID
    Answered on June 05, 2016 at 02:31 PM

    Yes, if you downgrade to free plan, all the submissions will be deleted except for the 500 most recent ones. So, make sure to download all your data at once: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once

    Or once you downgrade to free, you can purchase the Storage plan to have unlimited submission storage: https://www.jotform.com/pricing

    Open a new thread if you need anything else, we will be glad to assist you.

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    ykpsa
    Answered on June 14, 2016 at 02:45 PM
    Thank you,
    I currently have apx 90 submissions over the course of a few months , (its
    under 500 submissions) If I down grade to starter level (free) will I lose
    any data since it a few months old ?
    Or will I be able to keep all my information since I'm under 500
    submissions?
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    BDAVID
    Answered on June 14, 2016 at 04:22 PM

    If you downgrade you will not lose any data, since you have 84 submission so far. You can store up to 500 submissions on starter account. 

    Open a new thread if you need anything else, we will be glad to assist you.