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ykpsaAsked on June 5, 2016 at 2:23 PM
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David JotForm Support ManagerReplied on June 5, 2016 at 2:31 PM
Yes, if you downgrade to free plan, all the submissions will be deleted except for the 500 most recent ones. So, make sure to download all your data at once: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once
Or once you downgrade to free, you can purchase the Storage plan to have unlimited submission storage: https://www.jotform.com/pricing
Open a new thread if you need anything else, we will be glad to assist you.
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ykpsaReplied on June 14, 2016 at 2:45 PMThank you,
I currently have apx 90 submissions over the course of a few months , (its
under 500 submissions) If I down grade to starter level (free) will I lose
any data since it a few months old ?
Or will I be able to keep all my information since I'm under 500
submissions?
[image: Yeshivas Kayitz Pretoria]
Moshe Minsky / Executive Director
917-951-7707
Yeshivas Kayitz Pretoria
www.ykpsa.com
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David JotForm Support ManagerReplied on June 14, 2016 at 4:22 PM
If you downgrade you will not lose any data, since you have 84 submission so far. You can store up to 500 submissions on starter account.
Open a new thread if you need anything else, we will be glad to assist you.