What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form was disabled

    Asked by 8bitla on June 05, 2016 at 03:18 PM

    Hello. my form has been disabled within 2 minutes of creating it. The settings show "enabled". 

    Page URL:
    https://form.jotform.com/61565566455162

    settings hello enabled creating
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    JotForm Support

    Answered by Kiran on June 05, 2016 at 03:34 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. The form in your account is containing a term Hack which has caused our system to suspend your account.

    It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on Phishing forms.

    I have activated your account now and you should be now able to login to your account and view the form without any issue. Please check and let us know if you need any further assistance.

    Thank you!

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    Answered by 8bitla on June 05, 2016 at 04:22 PM

    Thank you! Sorry about that word... it's just the name of the event lol

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    JotForm Support

    Answered by Jan on June 05, 2016 at 05:08 PM

    On behalf of my colleague Kiran, you are welcome. If you need any help, let us know. Thank you.